Privacy Policy

1. Introduction

Welcome to UpApply. We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you use our AI-powered proposal generation and job matching service.

2. Information We Collect

We collect the following types of information:

• Account Information: Name, email address, and password when you create an account.
• Profile Data: Professional skills, experience, job preferences, and Upwork profile information you provide to improve job matching.
• Usage Data: Information about how you use our service, including jobs viewed, proposals generated, and feature interactions.
• Payment Information: Billing details processed securely through our payment provider (Stripe).
• Browser Extension Data: Job listings you scan using our Chrome extension, stored locally and synced with your account.

3. How We Use Your Information

We use your information to:

• Provide and improve our AI-powered job matching and proposal generation services
• Personalize your experience and recommendations
• Process payments and manage your subscription
• Send important service updates and notifications
• Analyze usage patterns to enhance our features
• Ensure security and prevent fraud

4. AI and Data Processing

Our service uses artificial intelligence to generate proposals and match you with jobs. When you use these features, your profile information and job details are processed by our AI systems. We do not use your data to train general AI models or share it with third parties for their AI development.

5. Data Sharing

We do not sell your personal data. We may share information with:

• Service Providers: Third-party services that help us operate (payment processing, hosting, analytics)
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger, acquisition, or sale of assets

6. Data Security

We implement industry-standard security measures to protect your data, including encryption in transit and at rest, secure authentication, and regular security audits. However, no method of transmission over the Internet is 100% secure.

7. Data Retention

We retain your data for as long as your account is active or as needed to provide services. You can request deletion of your account and associated data at any time by contacting us.

8. Your Rights

Depending on your location, you may have the right to:

• Access and receive a copy of your personal data
• Correct inaccurate or incomplete data
• Request deletion of your data
• Object to or restrict processing of your data
• Data portability
• Withdraw consent at any time

9. Cookies and Tracking

We use essential cookies to maintain your session and preferences. We may also use analytics cookies to understand how our service is used. You can control cookie preferences through your browser settings.

10. Children's Privacy

Our service is not intended for users under 18 years of age. We do not knowingly collect personal information from children.

11. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.